Ambulance services

Value Care Plan members are entitled to obtain emergency ambulance services from a Prime Cure network provider only. Call Prime Cure on 0861 665 665 and select the option for a Medical Emergency. You will need to provide personal details to validate your membership, such as the membership number or ID number/passport number of the member. If the member is not able to contact the call centre, a friend or family member can assist them. The member, a family member or healthcare provider must authorise the event by calling Prime Cure on 0861 665 665 within 72 hours of the event. Authorise inter-hospital transfers before the event. Voluntary use of non-DSP results in a 30% co-payment.

Ambulance services are subject to the Family Hospital Limit, unless it is a Prescribed Minimum Benefit condition.